Mwongozo wa kushughulikia Malalamiko

Grievances Guideline

The Council sets its objectives every year the reason for this is none other than delivering best services.In order to effect its priority objectives, the council has laid special system upon which grievances from citizen, employees and stakeholders are received and dealt upon by grievances committee.

These grievances results from Council services delivery.Henceforth,grievances desk acts as a feedback from Municipal clients.The Council has prepared guideline through which to resolve grievances.Learn more Grievances Guideline (Autosaved).pdf